Retrobelt Return & Warranty Policy Detail
Retrobelt Return & Warranty Policy Detail
Products may be returned for a full refund (minus a 20% restocking and processing fee), credit or like for like exchange within 30 days of receipt. Safety items cannot be returned if installed in a vehicle (This includes but does not exclude: modified accessories, hardware/and / or parts, smudged, soiled, wrinkled, scratched or otherwise visibly used). Should you need to return a part for refund, exchange or credit, please contact our customer service department for a return authorization number and instructions. RetroBelt will not accept returned goods without prior authorization. Customer will pay freight on all return orders.
RetroBelt warrantees our products for one year (365 days) from the date of original purchase to be free from defects in materials and workmanship. If, during this period, the product fails under normal usage, because of a manufacturing defect, we will replace or repair the item. Please note that the retractor and buckle assembly are the only items on the seatbelt that are covered by this limited warranty. The belt webbing and associated hardware are not covered under our warranty.
To obtain repair or replacement under the terms of this warranty, please contact us via phone (909-364-1372) or email (service@retrobeltusa.com) and request a return authorization number. Proof of purchase and date of purchase are required to validate the warranty claim. Please note any returns sent to us without a return authorization number WILL be refused. All retrurned orders are assessed a 20% restocking and processing fee.
If the seatbelt has been involved in an accident, RetroBelt cannot be held liable and the seat belt system cannot be repaired, or returned.
RetroBelt, assumes no responsibility for a proper or improper Installation. Every attempt has been made to make our products meet or exceed FMVSS Federal requirements (#208,209,302)
We are not liable for any direct or consequential loss or property damage arising from any use of this product. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Offer good in U.S.A. and Canada only.
Send your Warranty Claim with
The return Authorization
Number to this address:
RetroBelt USA LLC
Attn: Warranty Claims
5785 WACO STREET
Chino, CA 91710





